New world has gotten the popular moniker Bug world due to the huge number of bugs it had at release. Over time some of the bugs have been fixed but still, there is a lot that is yet to be fixed. Occasionally you may run into the New World ‘No Product Information Found, Cannot Initialize Game’ error.

You can verify steam files or restart the system the error still won’t go away.

From what I tested the error comes from an incorrect application setup of ipv6 IP address protocol by new world which makes the game unplayable and you will see the following error again and again. The way to fix it is by renewing the ipv6 addresses. I went for a simple GUI fix rather than a command prompt fix so that it’s easier for people. If you are a tech guy you can renew ipv6 addresses using the command prompt

How to solve Unrecoverable Error ‘No Product Information Found, Cannot Initialize Game’

Step 1: Close the game.

Step 2: Go to your windows settings

Step 3: Go to network options as shown in the image below

Step 4: Go to network adapter settings

Step 5: Right-click on your LAN or wifi whatever you are using for the internet and click on disable

Step 6: Wait for a minute and then reenable the adapter the same way you disabled it.

Now you will be able to play the game without the error. By disabling and enabling the adapters we can flush the IP addresses which are causing the problem.

That’s all folks. I hope this guide and helps you out. If you have any issues let me know in the comments below:

Happy to help you guys out. Peace

Happy Gaming.

If you want to play with me just come to Erewhon New World Europe Server. You will find me chilling.